Legal

Terms & Conditions

Last updated: September 25, 2026

These Terms & Conditions (“Terms”) govern your access to and use of ML.ai’s products and services, including our websites, applications, command-line tools, IDE extensions and any related services (collectively, the “Service”), provided by ML.ai (“ML.ai,” “we,” “us” or “our”). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing or using the Service, creating an account, or clicking “I agree” where presented, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

ML.ai provides an autonomous and semi-autonomous coding agent and related infrastructure that can read, write, test and modify software on your behalf, route requests across third-party and proprietary language models, and surface results through a desktop application, web application, IDE extension, browser extension and command-line interface. The Service is provided on an “as available” basis and may include features that are in beta, preview or limited-availability status, which may change, be limited, or be discontinued at any time without liability to you.

The Service is a tool to assist software development. You remain solely responsible for reviewing, testing and approving any code, configuration, infrastructure change or other output the Service produces before it is merged, deployed or otherwise relied upon. The Service does not merge code, deploy infrastructure, or take irreversible action without an approval step you control, except where you have explicitly configured it to do so.

3. Account Registration

To use most features of the Service you must register for an account and provide accurate, current and complete information. You are responsible for safeguarding your account credentials and for all activity that occurs under your account, whether or not authorized by you. You must notify us promptly of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. Accounts may not be shared, sold, or transferred without our prior written consent.

4. Acceptable Use

You agree not to, and not to permit any third party to:

  • Use the Service to develop, test or deploy malware, ransomware, exploits or other code intended to damage, disrupt or gain unauthorized access to any system, network or data;
  • Use the Service in violation of any applicable law, regulation or third-party right, including intellectual property, privacy or export-control laws;
  • Attempt to reverse engineer, decompile or otherwise derive the source code, underlying models, or routing logic of the Service, except where such restriction is prohibited by applicable law;
  • Circumvent, disable or otherwise interfere with rate limits, usage limits, security features or access controls of the Service;
  • Use the Service to build a competing product or to benchmark the Service for the purpose of building a competing product without our prior written consent;
  • Resell, sublicense or otherwise make the Service available to any third party except as expressly permitted by these Terms or a separate written agreement with us; or
  • Use the Service in any manner that could disable, overburden, damage or impair the Service or interfere with any other party’s use of the Service.

We reserve the right to investigate suspected violations of this section and to suspend or terminate access to the Service for any account involved in such violations.

5. Subscription & Billing

Certain parts of the Service are offered on a subscription or usage basis, as described on our pricing page at the time of purchase. Unless stated otherwise, subscription fees are billed in advance on a recurring basis (monthly or annually) and usage-based fees are billed in arrears based on your metered consumption. All fees are exclusive of applicable taxes, which you are responsible for unless you provide us with a valid exemption certificate.

Subscriptions renew automatically at the end of each billing cycle unless cancelled prior to the renewal date. You may cancel your subscription at any time through your account settings; cancellation will take effect at the end of the then-current billing cycle. Except where required by law, fees already paid are non-refundable. We may change our prices from time to time; we will provide reasonable advance notice of any price increase that applies to your active subscription.

If a payment fails, we may suspend or downgrade your access to the Service until the outstanding balance is resolved.

6. Intellectual Property

The Service, including its software, models, routing logic, documentation and branding, is owned by ML.ai and its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes.

As between you and ML.ai, you retain all right, title and interest in and to the source code, repositories and other content you provide to the Service (“Your Content”), and in the output the Service generates specifically from Your Content (“Output”), to the extent such Output is capable of being owned under applicable law. You grant us a limited license to process Your Content solely as necessary to provide, maintain, secure and improve the Service, subject to our Privacy Policy. We do not claim ownership of Your Content or Output.

You are responsible for ensuring you have the necessary rights to any code, data or materials you submit to the Service, and that your use of Output does not infringe any third party’s intellectual property rights.

7. Disclaimers & Limitation of Liability

THE SERVICE, INCLUDING ALL OUTPUT, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY CODE OR OTHER OUTPUT PRODUCED BY THE SERVICE WILL BE ACCURATE, SECURE OR FIT FOR ANY PARTICULAR PURPOSE. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND TESTING ANY OUTPUT BEFORE RELYING ON IT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ML.AI OR ITS AFFILIATES, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above limitations may not apply to you.

8. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us, or if we discontinue the Service. Upon termination, your right to use the Service will immediately cease, and any provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability and governing law) will survive.

9. Changes to Terms

We may update these Terms from time to time to reflect changes to the Service or for legal, regulatory or operational reasons. If we make material changes, we will provide reasonable notice, such as by email or an in-product notice, prior to the changes taking effect. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-laws principles. The courts located in Bengaluru, Karnataka, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to the personal jurisdiction of such courts.

11. Contact

If you have any questions about these Terms, please contact us at legal@pixis.ai, or through the contact form on our website.